Direct Primary Care (DPC) Program

Serving patients located in New Jersey • Pennsylvania • Delaware • Georgia


Telehealth available now | In-person visits in Voorhees, NJ anticipated December 2026

At Norman Family Medicine, we believe primary care should be accessible, personalized, and built on lasting relationships. Our Direct Primary Care (DPC) membership provides ongoing primary care for a predictable monthly fee, so you can focus on your health without paying separately for each included visit.

Membership is available to eligible adolescents ages 12 and older and adults. For patients under 18, a parent or legal guardian must generally provide consent, except where applicable state law permits minors to consent independently.

Membership Pricing

Direct Primary Care (DPC) membership pricing - $99 per month

  • Monthly membership: $99 per person

  • One-time enrollment fee: $99

  • Re-joining fee: $200 if you cancel and later rejoin

Household Discounts on Monthly Membership Fees

  • 2 members: 5% off

  • 3 members: 10% off

  • 4 or more members: 15% off

Household discounts apply to eligible monthly membership fees. Enrollment and re-joining fees are not discounted. Full billing details are provided in the membership agreement.

Medicare and Medicaid Patients: DPC memberships are not currently available to patients enrolled in Medicare or Medicaid, including Medicare Advantage and Medicaid managed care plans. Please review our Insurance page before booking.

What’s Included

Primary care visits

  • Unlimited telehealth visits: Medically appropriate visits during scheduled appointment hours, subject to availability.

  • Unlimited in-person visits: Medically appropriate visits once our Voorhees, NJ office opens, anticipated December 2026, subject to availability.

  • Preventive care and wellness: Preventive health visits, screening recommendations, and wellness guidance.

  • Chronic disease management: Ongoing care for conditions such as diabetes, high blood pressure, high cholesterol, and thyroid disorders.

  • Acute and sick visits: Evaluation and treatment of common non-emergency concerns.

  • Follow-up visits: Monitoring, treatment adjustments, and ongoing care.

  • Personalized care plans: Recommendations built around your health needs.

Access and coordination

  • Secure messaging with Dr. Norman for non-urgent questions. Messages are not monitored continuously.

  • Phone visits when appropriate.

  • Prescriptions when clinically appropriate, subject to our controlled-substance prescribing policy.

  • Controlled-Substance Prescribing Policy: Norman Family Medicine does not prescribe controlled substances through telehealth without an initial in-person medical examination with Dr. Norman. Following an in-person evaluation, controlled-substance prescriptions may be considered when medically appropriate and permitted under applicable federal and state laws. An in-person examination does not guarantee a prescription.

  • Lab and imaging orders, review of results, and help finding lower-cost testing options.

  • Specialist referrals and coordination of follow-up care

What’s Not Included

  • Lab tests performed by outside laboratories

  • Imaging, including X-rays, MRIs, CT scans, and ultrasounds

  • Prescription medications

  • Specialist services

  • Urgent care and emergency room visits

  • Hospital stays, surgeries, and procedures by outside providers

These are billed separately by the laboratory, imaging center, pharmacy, specialist, or facility.

DPC membership is not health insurance. It covers only the primary care services in your membership agreement with Norman Family Medicine P.C. We recommend keeping health insurance for emergencies, hospital care, specialist care, and other expenses outside your membership.

Joining Norman Family Medicine is simple. Follow these three steps to begin your membership.

Step 1: Book your free Meet & Greet

A 15-minute introductory call with Dr. Norman to ask questions and decide whether DPC is right for you. There’s no obligation to enroll. The Meet & Greet is informational and does not include medical advice, diagnosis, or treatment.

Step 2: Review and sign your membership agreement. 

We’ll send a digital agreement outlining your benefits, fees, billing, and cancellation terms.

Step 3: Start your care

Once your membership is active, schedule your Welcome Visit with Dr. Norman.

Schedule My Free Meet & Greet →

WHAT IS DIRECT PRIMARY CARE?

Direct Primary Care is a membership-based model of primary care. Instead of billing insurance for each visit, members pay a flat monthly fee for the primary care services included in their membership. This lets us focus on:

  • More time with each patient

  • Transparent, upfront pricing

  • A stronger physician–patient relationship

  • Preventive care and long-term health

No visit copays for included services. No rushed visits.

WHY CHOOSE DPC AT NORMAN FAMILY MEDICINE?

Direct physician access. Reach Dr. Norman through scheduled telehealth visits and secure messaging.

Longer, unrushed visits. Appointments designed around your needs.

Transparent pricing. Membership fees are listed upfront, with no hidden charges for included services.

Preventive and chronic care focus. We prioritize long-term health, not just quick fixes.

Flexible options. Choose a DPC membership or individual self-pay visits. Insurance credentialing is in progress; insurance-covered appointments are not yet available.

Your Right to a Good Faith Estimate

If you do not have insurance or are not using insurance to pay for your care, you have the right to receive a written Good Faith Estimate of expected charges for non-emergency healthcare services. If your bill is at least $400 more than your Good Faith Estimate, you may have the right to dispute it. For more information, visit www.cms.gov/nosurprises.

Questions about DPC membership? Call (856) 538-2946 or email contact@normanfamilymedicine.com.

For medical emergencies, call 911.

Telehealth appointments are available for eligible patients located in New Jersey, Pennsylvania, Delaware, and Georgia.

Frequently Asked Questions

  • Direct Primary Care (DPC) is an optional membership that provides ongoing access to your provider for a monthly fee.

    It is designed for patients who want more consistent, relationship-based care.

    Important:
    DPC is not health insurance and does not replace insurance coverage.

  • No. You can choose between:

    • Pay-per-visit (cash-pay)

    • Optional DPC membership

    Both options provide access to care.

  • Telehealth services are available to patients located in:

    • New Jersey

    • Pennsylvania

    • Georgia

    • Delaware

    In-person services are currently being developed in New Jersey.

  • We provide a wide range of primary care services, including:

    • Preventive care

    • Chronic disease management

    • Mental health support

    • Women’s and men’s health

    • Acute, non-emergency care

    Some conditions may require in-person evaluation or referral.

  • At this time, Norman Family Medicine operates as a self-pay/ DPC Membership and does not bill insurance.

    We are actively credentialing with insurance carriers and will notify patients once participation becomes available.

  • Most of our members maintain a high-deductible or major medical plan to cover emergencies, specialist visits, and hospitalizations. Think of it as a partnership: your insurance is there for the "what ifs," while your Norman Family Medicine membership provides premium, personalized care for the "right nows"—covering about 90% of your day-to-day health needs.

  • Generally, yes! Many patients successfully use their HSA or FSA funds to cover Direct Primary Care (DPC) memberships. Because plan rules can vary, we suggest double-checking with your account administrator or a tax professional to confirm your specific coverage and maximize your benefits.

  • Services such as labs, imaging, and specialist care are not included in DPC membership or visit fees.

    However, we will:

    • Help coordinate your care

    • Provide referrals

    • Guide you to cost-effective options whenever possible

  • Norman Family Medicine does not provide emergency care.

    If you are experiencing a medical emergency:

    • Call 911

    • Go to the nearest emergency room immediately

  • We serve adolescent 12yrs and older only.

  • Yes. Many patients choose to have insurance for:

    • Emergencies

    • Hospital care

    • Specialist services

    DPC works alongside insurance but does not replace it.

    • Membership is billed monthly

    • Payments are automatic

    • Transparent pricing with no hidden fees

    Payment details are outlined in your membership agreement.

  • Yes. Membership can be canceled according to the terms outlined in your agreement.

    We aim to keep the process simple and patient-friendly.

  • DPC members can access care through secure telehealth visits.

    You can:

    • Schedule appointments

    • Communicate with your provider

    • Receive ongoing care remotely

    Note: Some conditions may require in-person care (combining soon to NJ) or referral.